Glendale Dental Office - Testimonials - North Canyon Dentistry

Mary C.

I have to say I was pretty nervous, my experience was a pleasant one. I was kept comfortable. I am not going to say it was 100 % pain free, but, for the most part I felt comfortable and relaxed and everyone was so sweet and pleasant trying to help me be pain free. Love the staff and Dr Mack. 🙂

Valerie V.

I LOVE Dr Mack and his staff…they are all awesome!!! I honestly can’t say enough good things about them!! They make going to the Dentist a pleasant experience; I never thought that was possible! I love that they can complete a crown all in the same day, not with a temporary crown, but with the real crown that is made precisely for you with the newest technology!! While you wait you can put on a set of headphones and watch a movie. 🙂 The office is beautiful and relaxing! I assure you, you won’t be disappointed when you go see Dr Mack!

Elisabeth H.

Dr Mack and the entire office staff is AWESOME!! We started going about 14 years ago because the pediatric dentist couldn’t “handle” my child who has HF Autism. Dr Mack and staff took the time to work with my son and get him to feel comfortable. They let him set the pace. They have been so wonderful in the care of my daughter, hubby, and me. I can’t say enough about how wonderful they are.

Kathleen Y.

At 67 I have had my share of “dental experiences” spread out over various cities in the US. In truth, almost all have been fairly good. But it wasn’t until I discovered Dr Mack and his team at North Canyon Dental that I could use the term, “exceptional.” Simply stated, their leading edge treatments, care and follow up raises the bar. It’s significant that Dr Mack’s staff consists of long term employees who clearly like each other and the work they do. I’ll make special note here of Carla, Dr Mack’s Hygienist. The best! And, Dawn, front office administrator, reduces the maze of appointments, insurance and patient costs into an understandable, easy process. I could add to this but it’s more important you give this group of professionals a try. Do yourself a favor…give them a call.

Nick T.

Dr. Tom and his staff are the best for dental care! They are friendly, knowledgeable and professional!!! Dr. Mack is my dentist for life!

Marleen G.

Dr. Mack has a wonderful staff, nice clean office, and GREAT equipment to help assist him. My husband always said “you have to have the right tools to do the job right” well rest assured Dr. Mack does, and more! for your relaxation too! Dr Mack’s work is next to none, my teeth feel wonderful and look great too, do to his awesome work. Thank you Dr. Mack.

Larry H.

Had a cleaning this AM. The staff was friendly, timely, and attentive.

Phillip W.

I have been going to Dr. Mack for almost…20 years? He was referred to me by a friend from church, and am grateful to him and his staff for seeing me through the challenges I’ve had to get my smile back.

Mindy C.

Dr. Mack and his staff make you feel very comfortable(as I am a bit of a nervous Nellie at the dentist) and explain any needed work thoroughly.I love that he is able to meet any dental needs I may have with the latest in dentistry.My children and I have been going to Dr. Mack for years and he and his staff were wonderful with my kids when they were young. They loved the spaceship room! Thank you Dr. Mack and staff for giving my family healthy beautiful smiles!

Judy L.

I have been a patient of Dr. Mack’s for the past seven years. He is an awesome dentist and his practice keeps up with all the new and improved procedures and technology. Him and his team always take the time to explain what he will be doing and makes you feel very comfortable. Dr. Mack is a very caring person and really shows his passion through his work. Also, his front office staff have always been willing to answer any questions or concerns that I may have. I highly recommend Dr. Mack and his team!

Clint L.

Love the friendly staff and the state of the art equipment. Will continue to keep going back. Love the passion that Dr. Mack and his team have.

Greg S.

Let me be the first to say I am NOT one to love a dentist. I have had plenty of them and my experiences have been horrible to say the least. However, I LOVE DR. MACK and HIS STAFF. I have had a lot of extensive work done at North Canyon Dentistry (i.e. root canals, implant recap, wisdom teeth removal, and ordinary fillings) in addition to regular cleanings. But no matter how big or how little the job was, their number one concern was that I was 100% comfortable. They made sure I was comfortable in my chair where I watched movies or cable while the work was being done. They made sure I was comfortable with what was being done and why it was important to get the work done (education). And lastly, and most importantly to me, was making sure I had ZERO pain or discomfort during the process and after the procedures were completed. In addition, to all the above, after all my procedures other than a regular dental cleaning, I ALWAYS received a personal call from Dr. Mack to check on me and ask how I was doing that very same evening. I don’t write reviews. But I have no problem writing this one because North Canyon Dentistry practice and Dr. Mack enjoy what they do and appreciate their patients to the fullest and it shows every time I walk in the door.

Sally B.

Do you fear going to the dentist? That can be a thing of the past with Dr. Mack as your dentist. Do you want the most up-to-date dental methods and procedures? Dr. Mack has them and practices them. Do you want a dentist who telephones you to check up on you after a procedure? Dr. Mack does that! What about ease of scheduling, efficient office staff in front and in back, billing questions promptly answered and resolved? Dawn and Glenda in front and Carla and all the others in back are excellent. We have been clients of Dr. Mack since 2008 and are grateful for a dentist of his caliber.

Deanna W.

As always Dawn and Glenda were super professional and run the office flawlessly. Dr. Mack and his assistant who treated my son yesterday and last month were both genuinely concerned and caring. I love how Dr. Mack follows up late in the evenings, on his own time, to check in on his patients. He has a heart of gold and does a fantastic job. My son actually looks forward to going to the dentist! I have been a patient for over 19 years and my son has been going to him his entire life, he will be 17 this month. I would recommend Dr. Mack to everybody I know.

Tim M.

Dr. Mack and his team are number one in my book! From the time I walk in and hear some of my favorite Contemporary Christian music playing on the background music system to the available water, coffee and cookies (yes, cookies in a dentist office!) to the inspirational reading materials in the waiting room (not that I have ever spent much time in the waiting room) to the warm greeting I receive, they do everything possible to put one’s mind at ease and instill a spirit of calm into what otherwise could be an anxiety and fear-fraught experience. The staff all seems to operate as one, with the patient’s comfort foremost in their minds, which is evident in the caring attitudes they all exude. Dr. Mack is wonderful and, while I appreciate his humor, his no-nonsense way of explaining exactly what is going to happen in a way I can understand it is just great. Because I am a Christian also, I really appreciate that he prays with me before beginning the treatment. The icing on the cake is watching my favorite news channel (Fox News) on the big-screen TV in the treatment cubicle while getting numb, and even while being worked on (yes, they have another screen on the ceiling so you can see it while you are leaned back – and they provide earphones so you can hear as well!). North Canyon Dentistry is by far the BEST dentist office I have ever been to! They are not the least expensive dental office in the valley, but I feel that the treatment I receive is well worth it. (And I am a private pay patient, so that is saying a lot since it comes out of my own pocket!) I will be a lifelong patient of Dr. Mack.

Ed S.

I’ve been going to North Canyon Dentistry since 1996 and cannot say enough good things about everyone there. The office is beautiful and the staff is always incredibly friendly. Dr. Mack is a phenomenal dentist and the only one that I will trust to perform any dental work on me. I frequently refer him to friends and co workers, all of whom have shared the same level of great experience.

Bob T.

It’s simply a very professional, personable place. They do everything right and the Patient is always placed first. They’re great people and Dr. Mack is a great guy. I’ve had a lot of work done there and they always done a great Job!

Brent M.

Works well with my special needs son!

Robert P.

As always, I respect the work and people here. They’re the BEST!

David Micek (on 04/10/2017)

I just had a cavity zapped by a laser! No drill, no shots, no pain. In fact, I didn’t feel a thing. He told me I might feel the tooth get warmer but I didn’t notice any difference in temperature. All I heard was a slight popping sound as the laser was pulsating, but didn’t feel anything.

Reese R.

I’ve been going here for years and the staff have always been friendly and remember who you are. Dr. Mack also goes so far as to personally call the evening after major procedures to ensure that you are doing well. The office has great options for keeping you entertained during long procedures, such as listening to music or watching movies. They also stay up to date with the newest dental procedures. I got to enjoy this as I just recently watched a movie while they scanned my mouth, designed and milled my crown and then had it put in place all in one visit. I can’t recommend them enough.

Greg T

Friendly, professional, quality work, great communication with the patient for the entire process. Careful discussion of the options and financial structures. No Surprises. Highly Recommend.

Nancy M.

Thank you Dr. Mack, Mary and Glenda, Your kindness made me feel at ease today. I work in the dental field and never go to the dentist. I appreciate the time Dr. Mack spent with me and his gentleness when reviewing my treatment plan. Today I found my dental home, Thank you God.

Tyler M.

I had not been to a dentist for awhile so I was a little nervous to suddenly choose to go to one but I am glad I chose North Canyon Dentistry. They treated me great, like they have known me for years and I will definitely not be going anywhere else.

David Micek

I just had a cavity zapped by a laser! No drill, no shots, no pain. In fact, I didn’t feel a thing. He told me I might feel the tooth get warmer but I didn’t notice any difference in temperature. All I heard was a slight popping sound as the laser was pulsating, but didn’t feel anything.

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